The MCO RESET Lab™
Targeted Manager Development That Moves From Learning to Practice
The MCO RESET Lab™ helps managers strengthen the leadership behaviors that directly impact performance, retention, team trust, and productivity.
Each targeted session and practice lab is organized around the six categories measured in the MCO RESET Index™, so development is not generic. It is focused on the areas where managers and teams need the most support.
How the Lab Works
Targeted Sessions
Interactive learning sessions with practical instruction, real workplace examples, and tools managers can apply immediately.
Practice Labs
Cohort based skill building sessions where managers practice real scenarios, receive guided feedback, and build consistency in how they lead.
Flexible Options
Single session • 3-session series • 5-session series • Standalone or integrated into the 90-day MCO RESET Method™.
The MCO RESET Lab™ Sessions
Clear Communication &
Role Clarity
Targeted Sessions
Clarity Before Capacity
Managers learn how to reduce confusion by setting clearer expectations, defining ownership, and communicating priorities in a way teams can act on.
The Role Clarity Reset
This session helps managers identify where unclear roles are slowing down productivity and creating frustration across the team.
Better Conversations, Better Execution
Leaders practice structuring conversations that reduce misunderstandings, improve follow-through, and create stronger alignment.
Practice Lab Skill Building
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Giving clear task direction
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Resetting expectations after confusion
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Clarifying ownership between team members
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Communicating priorities during change
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Practicing concise team updates
Coaching, Feedback & Accountability
Targeted Sessions
Feedback That Actually Changes Behavior
Managers learn how to give timely, specific, and useful feedback without avoiding hard conversations or damaging trust.
Accountability Without Micromanagement
This session helps to build accountability rhythms that support performance without creating resentment or dependency.
Motivating Employees to Perform
Leaders identify what drives employee performance and how to adjust their leadership approach based on individual needs.
Practice Lab Skill Building
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Practicing corrective feedback
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Coaching through performance gaps
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Setting accountability expectations
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Following up without micromanaging
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Role playing motivation conversations
Decision Quality & Priority Management
Targeted Sessions
The Priority Reset
Managers learn how to sort competing demands, make clearer decisions, and help their teams focus on what matters most.
Decisions Under Pressure
This session equips managers to make better decisions when priorities shift, timelines tighten, and teams need direction fast.
Use Stress to Your Advantage
Leaders begin to identify stress patterns, manage deadlines, and build stronger daily execution habits.
Practice Lab Skill Building
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Prioritizing competing requests
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Making decisions with incomplete information
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Communicating tradeoffs upward
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Saying no or not now professionally
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Running a priority reset with a team
Psychological Safety & Team Trust
Targeted Sessions
Leading Leaders: Building Trust That Improves Performance
Supports managers with understanding how trust affects productivity and what behaviors strengthen or weaken team confidence.
Repairing Trust After Tension
Leaders learn how to address breakdowns, rebuild credibility, and create safer communication after conflict or missed expectations.
Drive Away Toxic Behaviors That Cost Your Organization Money
This session helps managers identify leadership habits that damage trust, increase turnover risk, and lower engagement.
Practice Lab Skill Building
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Responding to team concerns
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Repairing trust after mistakes
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Practicing empathetic leadership
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Addressing tension without avoidance
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Creating space for honest feedback
Sustainable Pace & Recovery
Targeted Sessions
Removing Burnout: Work-Life Harmony for Better Performance
Managers are provided a foundational understanding of the business impact of burnout and will learn practical strategies for sustainable work habits.
From Overwhelmed to Organized
Explore how managers with the right tools can reduce stress, set better boundaries, and create routines that support focus and follow through.
Think Well, Lead Well
Leaders recognize thought patterns that affect emotional regulation, decision making, and leadership behavior.
Practice Lab Skill Building
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Practicing workload boundary conversations
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Resetting after high pressure moments
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Naming stress patterns before they escalate
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Using micro recovery during the workday
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Coaching team members through overwhelm
Systems, Capacity & Change Conditions
Targeted Sessions
When the System Is the Problem
Managers learn how to identify capacity issues, workflow friction, and system conditions that make good performance harder than it should be.
Leading Through Change Without Breaking the Team
Leaders will learn how to communicate change, reduce uncertainty, and support team stability during rapid growth, reorganization, or shifting priorities.
Elevating Together: Designing Vision & Culture
Engaging session to strengthen leadership alignment around team strengths, culture, and shared direction during growth or transition.
Practice Lab Skill Building
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Identifying system bottlenecks
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Communicating change clearly
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Escalating workload concerns
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Mapping capacity risks
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Facilitating team alignment conversations
Why CHROs Choose MCO RESET Lab™
The Lab gives managers practical development without pulling them away from the realities of their work. It is built for growth stage teams that need better leadership behavior, stronger accountability, and more consistent execution.
Managers do not just learn what to do. They practice how to lead.
Ready to Build Stronger Managers?
Start with a focused MCO RESET Lab™ session or integrate the Lab into your 90 day MCO RESET Method™ engagement.
Kate T.
"I love the thought awareness, emotions, and actions session. Excellent speaker and presenter!"
Melissa J.
"I can't wait until the next workshop. I'm definitely going to use the techniques for saying No and breathing to reduce stress."
Scott P.
“It was good to take the time to discuss stress and ways to better organize my responsibilities.”