A Structured Path to Improve Manager Performance
A simple, strategic progression to move from insight to action.
Phase 1
DIAGNOSE
Phase 2
SHIFT
Phase 3
PRACTICE
Phase 1: Diagnose
MCO RESET Index™
Identify where performance breakdown
is happening and why.
Before performance declines or burnout becomes visible, the warning signs are already there. This diagnostic helps executive teams understand what managers are experiencing, where leadership may be misaligned, and what system issues are driving the strain.
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What you receive:
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Manager Sustainability Score™
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Executive Confidence Score™
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Leadership Reality Gap™ insights
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Executive insight report
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Strategic debrief session
Phase 2: Shift
MCO RESET Method™
Fix the issues and improve performance
within 90 days.
Once the gaps are identified, the next step is targeted intervention. This engagement focuses on reducing overload, strengthening manager effectiveness, and improving the systems and behaviors affecting performance.​
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What this includes:
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Targeted coaching for managers
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Performance focused workshops
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Behavior tracking and accountability tools
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Midpoint and final progress measurement
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Executive progress updates
Phase 3: Practice
MCO RESET Lab™
Build capacity, reinforce skills, and prevent future breakdown.
Targeted sessions designed to strengthen manager performance in critical areas like communication, decision making, prioritization, and sustainable work habits.
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Two formats:
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Targeted Sessions: Focused instruction with practical tools managers can apply immediately
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Practice Labs: Live skill building where managers practice real scenarios and build consistency
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